Datenschutzerklärung
V2.5
Last modified 2 May 2024
1 Overview
i. This Privacy Policy forms part of Our overall Terms of Service.
ii. We value Your privacy, and We commit to the protection of and will endeavour to protect Your privacy. This Privacy Policy explains how We may process and use Your Personal Information; please read it carefully. By continuing to use the Site or Facility You signify that You accept Our Privacy Policy and that You consent to Our usage of Your Personal Information in accordance with the terms of this Policy.
iii. We may update this Privacy Policy from time to time in order to reflect, for example, changes to Our practices or for other operational, legal or regulatory reasons.
iv. Please retain a copy of this Privacy Policy for Your future reference.
2 Personal Information collected by Us about You
i. When You visit the Site, We may automatically collect certain information about Your electronic device, including but not limited to information about Your web browser, IP address, geographical location, and some of the cookies that are installed on Your device. Additionally, as You browse the Site, We may collect information about the individual web pages that You view, what websites or search terms referred You to the Site, and information about how You interact with the Site.
ii. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies :
- “Cookies” are data files that are placed on Your device or computer and often include an anonymous unique identifier. Our Cookie Policy is described in section 8 below. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including Your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how You browse the Site.
iii. Additionally, when You make or attempt to make a purchase or Booking through the Site, We may collect certain information from You, including but not limited to Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
iv. “Personal Information” in this Privacy Policy includes both Device Information and Order Information.
v. When We ask You to provide Personal Information, We will state or otherwise make clear where this information is required (for example, verification of Your age and eligibility to purchase alcohol), and/or where this information is voluntary; and with the consequences in case You decline to provide any voluntary Personal Information (for example, We may be unable to accept a Booking or order from You.)
3 Our use of Your Personal Information
i. We may use Your Personal Information as follows :
- With Your consent, for example when You consent to Our use of cookies in accordance with Our Cookie Policy in section 8 below, or when You consent to receive marketing materials from Us, or when You join the Ardnahoe Society.
- To discharge Our contractual obligations to You in fulfilment of or to service any Booking or order that You place with Us through the Site; including but not limited to processing Your payment information, processing and maintaining Your account information, arranging for shipping, and providing You with invoices, order confirmations, and other communications relating to Your order.
- To verify Your age, when You place an order for any product whose sale is age-restricted.
- In case We are required so to do by any law or by competent authority.
ii. We use the Device Information that We collect from You to help Us screen for potential risk and fraud (in particular, Your IP address), and more generally to improve and optimize the Site or Facility (for example, by generating analytics about how Our customers browse and interact with the Site or Facility, and to assess the success of Our marketing and advertising campaigns).
iii. Device Information collected from You in the form of cookies may be used to target advertising as You browse the Web. You can opt out of this in accordance with Our Cookie Policy in section 8 below.
4 Sharing of Your Personal Information
i. We may share Your Personal Information with Our payment service provider, with Our Booking system provider (the Facility), with Our age verification service provider, and with any subcontractors, affiliates or agents which We may use in fulfilment of or in service of any order made by You on the Site.
ii. We may share Your Personal Information with Hunter Laing & Company Ltd. and their subsidiary or affiliated companies, and with Our other trusted strategic partners (including for the detection of and prevention of fraudulent transactions). We may also share Your Personal Information as may be necessary in the event that We transfer, sell or otherwise dispose of a portion of or all of Our business or Our assets.
iii. We may share Your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information We receive, or to otherwise protect Our rights.
iv. In the event that Your personal data is shared to a country different to that where You reside and to where We operate, then We will apply as a minimum the data protection standards which are used in the EEA.
v. The Site may offer links to and/or plugins for third party social media and networked content. If You access these features on the Site then Your Device Data may be shared to or shared by these third parties. These third party features have data & privacy policies which are not under Our control and We take no responsibility for any aspect of these policies. You accept that You may or may not be satisfied with the data & privacy policies of any third party social media organisation or feature, and that You have responsibility for managing Your interaction with these third parties.
5 Your rights
i. You have a right to ask Us for a copy of Personal Information which We may hold about You. You can ask Us to update, correct or delete Your Personal Information.
ii. You have a right to withdraw consent which You have given to Our processing of Your Personal Information.
iii. You have a right to object to Our processing of Your data for Our legitimate purposes as described in this Policy. This right may be limited in the event that We demonstrate a legal or other requirement incumbent upon Us for the processing of Your Personal Information. This right may also have consequences for Your usage of the Site, for example if You object to Our processing of Your Personal Information then We may decline to accept any Booking or order that You may wish to place on the Site.
iv. If You wish to make any notification to Us about Your rights or Personal Information then You can do so at one of the following links on the Site (depending on Your location) :
- GDPR : https://ardnahoedistillery.myshopify.com/pages/gdpr-compliance
- USA Data Laws : https://ardnahoedistillery.myshopify.com/pages/us-laws-compliance
- PIPEDA : https://ardnahoedistillery.myshopify.com/pages/pipeda-compliance
- APPI : https://ardnahoedistillery.myshopify.com/pages/appi-compliance
v. Alternatively, You can make notifications to Us via the contact details in section 7 below.
vi. In case of any query or complaint which You may have about data processing & privacy then You may also contact the relevant statutory authorities; We ask that You would contact Us in the first instance so that We may attempt to address Your concern.
6 Data retention
i. We will retain Your Personal Information for the period in which We require to process it in order to service the objectives described in this Policy (for example to fulfil an order or Booking which You have made on the Site).
ii. We may also retain Your Personal Information for a period beyond that of any particular order or transaction which You may make with Us, for example to enable Us to service any legal or contractual obligation which We may have separate to any interaction with You. We will keep this retention under review.
iii. We will delete Your Personal Information when You ask Us to, unless We demonstrate a legal or other requirement incumbent upon Us for the retention of Your Personal Information.
7 Contact
i. The data controller for Your Personal Information is Ardnahoe Distillery Company Ltd., a company registered in Scotland whose office is at 16 Park Circus, Glasgow G3 6AX with Reg. No. 507595.
ii. In case of any contact You may wish to make with Us in relation to Your Personal Information, please write to Our data protection officer at the following address :
Data Protection Officer
Ardnahoe Distillery
Port Askaig
Isle of Islay
PA46 7RN, UK
Alternatively, You can email Us at onlineshop@ardnahoedistillery.com.
8 Cookies Policy
i. A cookie is a small piece of information which is stored on Your electronic device when You use it to access a website. Cookies from a website may be set by that website itself, or may come from a third party such as an advertiser or internet content provider. Further information about all aspects of cookies can be found at http://allaboutcookies.org
ii. The Site uses cookies. These fall into two main categories :
- Cookies required for the basic functioning of the Site; for example to remember in Your web browser Your login details, the contents of Your online shopping basket, and so on.
- Cookies used for targeting content, reporting and analytics; for example to support Our site traffic analysis, or to enable Us or a third party to better target advertising to You.
iii. The cookies which the Site uses are provided by Shopify who We use to host the Site, and by certain utilities such as age verification and geolocation which We use on the Site, and by Checkfront who are Our Booking system service provider. Full information about these cookies and about the cookies policy of Shopify can be found at https://www.shopify.com/legal/cookies; Our own Policy provides a summary of the same information.
iv. The particular cookies which the Site uses are, under the broad categories described above, as follows :
| Essential Cookies | |||
|
Name |
Description |
Provider |
Duration |
|
_orig_referrer |
This cookie is generally provided by Shopify and is used to track landing pages. |
Shopify |
2 weeks |
|
_landing_page |
This cookie is generally provided by Shopify and is used to track landing pages. |
Shopify |
2 weeks |
|
_ab |
This cookie is generally provided by Shopify and is used in connection with access to the admin view of an online store platform. |
Shopify |
2 years |
|
_secure_session_id |
This cookie is generally provided by Shopify and is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. |
Shopify |
24 hours |
|
cart |
This cookie is generally provided by Shopify and is used in connection with a shopping cart. |
Shopify |
2 weeks |
|
cart_sig |
This cookie is generally provided by Shopify and is used in connection with checkout. It is used to verify the integrity of the cart and to ensure performance of some cart operations. |
Shopify |
2 weeks |
|
cart_ts |
This cookie is generally provided by Shopify and is used in connection with checkout. |
Shopify |
2 weeks |
|
cart_ver |
This cookie is generally provided by Shopify and is used in connection with the shopping cart. |
Shopify |
2 weeks |
|
cart_currency |
This cookie is generally provided by Shopify and it is set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. |
Shopify |
2 weeks |
|
checkout_token |
This cookie is generally provided by Shopify and is used in connection with a checkout service. |
Shopify |
1 year |
|
storefront_digest |
This cookie is generally provided by Shopify and it stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. |
Shopify |
2 years |
|
cookieconsent_status |
This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. |
Consentmo GDPR Compliance |
1 year |
|
cookieconsent_preferences_disabled |
This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. |
Consentmo GDPR Compliance |
1 day |
|
_shopify_m |
This cookie is generally provided by Shopify and is used for managing customer privacy settings. |
Shopify |
1 year |
|
_shopify_tm |
This cookie is generally provided by Shopify and is used for managing customer privacy settings. |
Shopify |
30 mins |
|
_shopify_tw |
This cookie is generally provided by Shopify and is used for managing customer privacy settings. |
Shopify |
2 weeks |
|
_tracking_consent |
This cookie is generally provided by Shopify and is used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
Shopify |
1 year |
|
tracked_start_checkout |
This cookie is generally provided by Shopify and is used in connection with checkout. |
Shopify |
1 year |
|
_customer_account_shop_sessions |
Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts |
Shopify |
30 days |
|
_secure_account_session_id |
Used to track a user's session for new customer accounts |
Shopify |
30 days |
|
_shopify_country |
For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. |
Shopify |
session |
|
_storefront_u |
Used to facilitate updating customer account information. |
Shopify |
1 min |
|
_cmp_a |
Used for managing customer privacy settings. |
Shopify |
1 day |
|
c |
Used in connection with checkout. |
Shopify |
1 year |
|
checkout |
Used in connection with checkout. |
Shopify |
4 weeks |
|
customer_account_locale |
Used in connection with new customer accounts |
Shopify |
1 year |
|
dynamic_checkout_shown_on_cart |
Used in connection with checkout. |
Shopify |
30 mins |
|
hide_shopify_pay_for_checkout |
Used in connection with checkout. |
Shopify |
session |
|
shopify_pay |
Used in connection with checkout. |
Shopify |
1 year |
|
shopify_pay_redirect |
Used in connection with checkout. |
Shopify |
1 hour, 3w or 1y depending on value |
|
shop_pay_accelerated |
Used in connection with checkout. |
Shopify |
1 year |
|
keep_alive |
Used in connection with buyer localization. |
Shopify |
2 weeks |
|
source_name |
Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app. |
Shopify |
session |
|
master_device_id |
Used in connection with merchant login. |
Shopify |
2 years |
|
previous_step |
Used in connection with checkout. |
Shopify |
1 year |
|
discount_code |
Used in connection with checkout. |
Shopify |
session |
|
remember_me |
Used in connection with checkout. |
Shopify |
1 year |
|
checkout_session_lookup |
Used in connection with checkout. |
Shopify |
3 weeks |
|
checkout_prefill |
Used in connection with checkout. |
Shopify |
5 mins |
|
checkout_queue_token |
Used in connection with checkout. |
Shopify |
1 year |
|
checkout_queue_checkout_token |
Used in connection with checkout. |
Shopify |
1 year |
|
checkout_worker_session |
Used in connection with checkout. |
Shopify |
3 days |
|
checkout_session_token |
Used in connection with checkout. |
Shopify |
3 weeks |
|
cookietest |
Used to ensure our systems are working correctly |
Shopify |
1 min |
|
order |
Used in connection with order status page. |
Shopify |
3 weeks |
|
identity-state |
Used in connection with customer authentication |
Shopify |
1 day |
|
card_update_verification_id |
Used in connection with checkout. |
Shopify |
1 day |
|
customer_account_new_login |
Used in connection with customer authentication |
Shopify |
20 mins |
|
customer_account_preview |
Used in connection with customer authentication |
Shopify |
7 days |
|
customer_payment_method |
Used in connection with checkout. |
Shopify |
1 hour |
|
customer_shop_pay_agreement |
Used in connection with checkout. |
Shopify |
20 s |
|
pay_update_intent_id |
Used in connection with checkout. |
Shopify |
20 mins |
|
localization |
Used in connection with checkout. |
Shopify |
2 weeks |
|
profile_preview_token |
Used in connection with checkout. |
Shopify |
5 mins |
|
login_with_shop_finalize |
Used in connection with customer authentication |
Shopify |
5 mins |
|
preview_theme |
Used in connection with the theme editor |
Shopify |
session |
|
shopify-editor-unconfirmed-settings |
Used in connection with the theme editor |
Shopify |
16 hours |
|
wpm-test-cookie |
Used to ensure our systems are working correctly. |
Shopify |
session |
| Reporting and Analytics Cookies | |||
|
Name |
Description |
Provider |
Duration |
|
_s |
This cookie is associated with Shopify's analytics suite. |
Shopify |
30 mins |
|
_shopify_fs |
This cookie is associated with Shopify's analytics suite. |
Shopify |
30 mins |
|
_shopify_s |
This cookie is associated with Shopify's analytics suite. |
Shopify |
30 mins |
|
_shopify_sa_t |
This cookie is associated with Shopify's analytics suite concerning marketing and referrals. |
Shopify |
30 mins |
|
_shopify_sa_p |
This cookie is associated with Shopify's analytics suite concerning marketing and referrals. |
Shopify |
30 mins |
|
_shopify_y |
This cookie is associated with Shopify's analytics suite. |
Shopify |
1 year |
|
_y |
This cookie is associated with Shopify's analytics suite. |
Shopify |
1 year |
|
_ga |
This cookie name is associated with Google Universal Analytics |
Google Analytics |
2 years |
|
_gat |
This cookie name is associated with Google Universal Analytics |
Google Analytics |
1 minute |
|
_s |
This cookie is associated with Shopify's analytics suite. |
Shopify |
30 mins |
| Marketing And Retargeting Cookies | |||
|
Name |
Description |
Provider |
Duration |
|
IDE |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
Google DoubleClick |
2 years |
|
GPS |
This cookie is associated with YouTube which collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
Youtube |
1 session |
|
PREF |
This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites. |
Youtube |
8 months |
|
BizoID |
This is a Microsoft MSN 1st party cookie to enable user-based content. |
|
1 month |
|
_fbp |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
Meta Platforms, Inc. |
3 months |
|
__adroll |
This cookie is associated with AdRoll |
Adroll Group |
1 year |
|
__adroll_v4 |
This cookie is associated with AdRoll |
Adroll Group |
1 year |
|
__adroll_fpc |
This cookie is associated with AdRoll |
Adroll Group |
1 year |
|
__ar_v4 |
This cookie is associated with AdRoll |
Adroll Group |
1 year |
|
Functional Cookies |
|||
|
Name |
Description |
Provider |
Duration |
|
_gid |
This cookie name is associated with Google Universal Analytics |
Google Analytics |
1 day |